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3 Properties, 3 Cities, $500K+ Equity: What Shahin's Journey Reveals About Building a Property Portfolio in Australia artwork

Podcast episode

3 Properties, 3 Cities, $500K+ Equity: What Shahin's Journey Reveals About Building a Property Portfolio in Australia

The Property Nerds

With Arjun Paliwal & Jack Fouracre

About this episode

TL;DR: Most Australians build a property portfolio by accident: buying locally, investing emotionally, and hoping the numbers work out. Shahin did the opposite. He moved to Australia 20 years ago, started at Rebel Sport, and built a 3-property portfolio across Toowoomba, Townsville, and Mildura, generating over $500,000 in equity in just a few years. This post unpacks the mindset, decisions, and system behind his results.

Twenty years ago, Shahin moved to Australia with no plan to stay.

He was here to learn English, travel, and eventually return to his business overseas. He had no permanent residency, no property, and no intention of building wealth here.

Then something changed. He fell in love with the country. He met his partner. He decided to stay.

Today, Shahin owns three investment properties across three cities in two states. He has generated over $500,000 in equity in a few short years. And here’s the part that surprises most people: he has never visited a single one of them.

His story isn’t about luck or perfect timing. It’s about system, discipline, and a decision to invest with data rather than emotion. According to PropTrack’s latest Investor Report, more than 93% of recent investor sales in Australia made a profit, the highest rate in a decade. The investors capturing that upside aren’t doing it by accident.

Here’s what Shahin’s journey teaches about building a property portfolio in Australia the right way.

Why Most Australians End Up With a Property Portfolio by Accident

Accidental investing is what happens when you buy a home, move out, and assume it becomes a sound investment by default. It’s Australia’s most common property mistake, and it quietly costs investors hundreds of thousands in opportunity cost.

The default pathway looks like this. You save. You buy somewhere affordable and close to home. Life moves on. You upsize. The old place becomes a rental. Now you’re an “investor.”

But you didn’t build a portfolio. You accumulated a property.

There’s a difference. Research shows that most Australians who own an investment property own exactly one. They bought it, held it, and built their entire financial future on the performance of one suburb, one street, and one tenant. That’s not a strategy. It’s a bet.

The problem runs deeper than single-property exposure. When you buy emotionally and locally, you tend to hold underperforming assets longer than you should. Borrowing capacity tightens. Flexibility shrinks. The portfolio that was supposed to grow starts to stall.

Shahin saw this pattern clearly before he ever bought his first investment property. He watched what had happened to others. And he made a deliberate choice to do things differently.

What Does It Actually Mean to Invest With Data, Not Emotion?

Data-driven investing means every purchase decision is led by market research, vacancy rates, growth cycle position, and yield balance, not by whether you’d want to live there or can drive past it on weekends.

For Shahin, this wasn’t a concept. It was a filter.

Before committing to any property, he had a checklist. The location had to be at the early stage of a growth cycle. The price had to make sense relative to comparable properties. The block had to meet minimum standards. There could be no flood risk, fire risk, or structural concerns. And the numbers had to stack up on yield.

If all the boxes weren’t ticked, he wasn’t buying.

He also decided early that he couldn’t build this knowledge alone. Despite a career in sales and a sharp commercial mind, Shahin spent six months researching the market, attending conferences, listening to podcasts, and speaking to multiple buyer’s agents before making a single purchase. He was building conviction, not just confidence.

“I always have a bunch of boxes that need to be ticked,” he said. “When I talked to the team, everything made sense to me. I wasn’t blindly getting into it.”

This approach is what made interstate property investing not just possible, but logical. When you strip the emotion out of the decision, geography becomes a variable, not a barrier.

How Shahin Built $500K+ in Equity Across Three Markets

The first purchase was a house in Toowoomba, Queensland, for under $400,000.

To anyone anchored to Sydney prices, that number sounds like a typo. It wasn’t. It was a full house, on a good block, in a city with strong economic fundamentals, bought at the early stage of a growth cycle. According to PRD Research, Toowoomba recorded 11.6% annual house price growth between Q2 2024 and Q2 2025. That same property is now worth close to $700,000 in under four years. InvestorKit’s research team has published a full deep dive on the Toowoomba property market if you want to understand the fundamentals behind that growth.

The second purchase was in Townsville, Queensland. According to Unconditional Finance, Townsville’s median house prices rose 15.6% in the 12 months to late 2025, lifting values by approximately $80,000, with vacancy rates sitting as low as 0.6%. That is a rental market under serious pressure. For the full picture on Townsville’s growth fundamentals, InvestorKit’s 10-chart breakdown covers the data in detail.

The third purchase was in Mildura, Victoria, with Propertyology reporting approximately 20% capital growth across the market in 2025.

Three cities. Two states. Three properties bought at the right point in their growth cycle. Shahin hasn’t visited any of them. He’s never needed to. The data told him everything he needed to know.

Why Borderless Investing Is No Longer a Fringe Strategy

According to PropTrack’s latest Investor Report, one in five Australian investors is now buying interstate, with the figure rising to 40% or more in states like the ACT and Tasmania. The shift is accelerating, and it’s driven by something simple: affordability.

Sydney’s median house price sits above $1.29 million. A first-time investor in that market either overextends into a single local asset, or looks elsewhere. When elsewhere means markets like Toowoomba or Townsville at a fraction of the price with stronger growth fundamentals, the decision starts to look obvious.

Technology has removed the friction that once made borderless investing feel risky. Digital conveyancing, national buyer’s agent networks, live video inspections, and data platforms mean you can research, inspect, and transact on a property interstate with the same rigour you’d apply locally.

Shahin is one of many InvestorKit clients who have built equity without ever visiting the property. When the research is thorough and the team is professional, location is logistics, not a limitation.

The Mindset Shift That Separates One-Property Investors From Portfolio Builders

The investors who stay stuck at one property typically focus on the transaction. The investors who build multi-property portfolios focus on the system: a long-term plan, a professional team, and the discipline to act without emotional attachment to individual assets.

Shahin’s father shaped this thinking early. Not a businessman, but someone who spent a lifetime adding properties to a portfolio. The lesson wasn’t about tactics. It was about philosophy. Property is an asset, not a lifestyle choice.

“To me, everything has to make sense,” Shahin said. “If it makes sense, I’m buying. I put my emotions aside completely.”

This is what separates portfolio builders from accidental investors. One group asks: “Do I like this property?” The other asks: “Does this property serve the plan?”

Shahin’s plan was clear from the start. He wasn’t trying to get rich fast. He was building toward a position where his assets generate income and his investments compound. With three properties in high-growth markets, that compounding is already underway.

One practical expression of this mindset: he never used his maximum borrowing capacity on the first purchase. He kept reserves. He maintained a $20,000 buffer to cover unforeseen holding costs across all three properties combined. In three and a half years, that buffer has barely been touched.

A common framework used by serious portfolio builders is 60% growth-focused and 40% cash-flow-focused during the accumulation phase. Shahin’s portfolio reflects exactly that balance.

What Role Did a Professional Team Actually Play?

Shahin had the sales skills, the discipline, and the commercial instinct. He could have gone alone. He chose not to.

“I can’t lift all the weights myself,” he said. “I understand some parts of a task. But there are parts I may not understand well, and that’s where mistakes happen.”

Before choosing InvestorKit, he spent six months across conferences, podcasts, and direct conversations with multiple buyer’s agents. He wasn’t in a rush. He was building a shortlist based on evidence: accuracy of knowledge, quality of research, and whether the answers they gave actually made sense.

When he found the right team, decisions became faster, not slower. The first property conversation lasted five minutes. He committed on the call.

This is what professional guidance actually does. It doesn’t remove the investor from the process. It compresses the time between insight and action by providing a research infrastructure that would take years to build independently.

InvestorKit invests over $1 million annually in research and technology. Clients benefit from a 20-point due diligence process, access to nearly 70% off-market transactions, and a team that monitors early-adopter market cycle positions in real time across every Australian state. The result: InvestorKit clients have outperformed the national market by nearly 3.5x.

How Do You Manage the Holding Costs of a Growing Portfolio?

The most common fear holding investors back from a second or third property is cash flow. But if you buy in the right markets at the right price with a healthy yield balance, holding costs across multiple properties can be surprisingly manageable, even as interest rates rise.

Shahin’s experience is the clearest illustration of this.

Across three investment properties, his tenants cover the majority of his mortgage repayments. His total reserve to cover all shortfalls, maintenance, and contingencies across the entire portfolio is $20,000. In three and a half years, it hasn’t come close to being exhausted.

This isn’t luck. It’s market selection and yield discipline. Each property was purchased with a yield that kept holding costs manageable without sacrificing growth fundamentals. According to Liberty Property Buyers, cash flow positive properties in Australia in 2026 typically require gross rental yields above 5.5% for houses. Shahin’s portfolio sits in that range.

Understanding the positive cash flow fundamentals before you buy is the difference between a portfolio that compounds and one that stalls. National rents have surged 55% since the start of the pandemic, far outpacing income growth. Markets selected for tight vacancy and strong rental demand tend to maintain and improve that yield position over time.

The Bottom Line

Shahin’s story isn’t extraordinary. That’s the point.

He didn’t inherit wealth. He didn’t have a head start. He moved to Australia two decades ago, took a job at a sporting goods store, and made a series of deliberate, disciplined decisions about what he was building toward.

Three purchases. Three cities. A system, not a streak of luck.

The key decisions were simple in principle: treat property as an asset, not a lifestyle choice; invest where the data points, not where you live; build a professional team rather than carrying the research burden alone; and never let a good plan stall because the news cycle looks uncertain.

If you’re thinking about building a property portfolio and you’re not sure where to start, start with a plan, not a property. Book a free 15-minute discovery call with InvestorKit. The conversation takes fifteen minutes. The clarity it provides tends to last a lot longer.

Frequently Asked Questions

How do I start building a property portfolio in Australia from scratch?

The first step is defining your outcome, not identifying a property. Set a specific goal: how many properties, over what timeframe, and targeting what level of passive income or equity. Then assess your current borrowing capacity, identify markets based on growth cycle position and yield, and make your first purchase in a market that serves the plan. Most investors who stall do so because they start with a property and work backwards. Start with the goal and work forwards.

Is it safe to buy an investment property interstate without visiting it?

Yes, if the due diligence process is thorough. With digital conveyancing, building and pest inspections, professional property management, and a buyer’s agent conducting on-the-ground research, interstate purchases carry no more inherent risk than local ones. Shahin has never visited any of his three investment properties. The data, inspection reports, and professional team gave him the confidence to act without being physically present.

How many properties do I need to replace my income?

It depends on your target income, the markets you buy in, and how much debt you carry into the income phase. Most investors who achieve income replacement through property do so with 3 to 6 well-selected properties, not a large number of low-quality assets. Quality of market selection matters far more than volume. A structured portfolio plan, reviewed annually, is the most reliable way to track your progress toward that goal.

What’s the difference between accidental investing and intentional investing?

Accidental investing happens when you buy a property for personal reasons, move out, and hold it as a default investment without considering whether it’s the best asset for your goals. Intentional investing starts with a portfolio plan. Every purchase is selected based on data, market cycle position, yield balance, and how it fits the broader strategy. The difference in outcomes over 10 to 15 years can run into hundreds of thousands of dollars.

How do I know if a property market is at the right stage of its growth cycle?

Key indicators include vacancy rates below 2%, rising median prices over the past 6 to 12 months, population growth above the national average, low days on market, and declining stock levels. Markets at the early stage of a growth cycle tend to have tightening fundamentals without yet-overheated prices. This is what InvestorKit refers to as the early-adopter stage, and it’s typically where the strongest returns are generated over the following 2 to 4 years.

Transcript

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This transcript was generated automatically and may contain small errors.

And how much do you think it'd be worth today, that apartment? Eight million. Wow. I put my emotions aside completely. Everything has to be an asset.

If it makes sense, I'm buying. I had absolutely no fear. Nerd alert! Property nerds. The home for data-driven property investors.

Where we uncover Australia's hot and cold markets, latest headlines and trends. Welcome back to another episode of the Property Nerds podcast. I'm your host, Arjun Paliwal, and today's another investor story feature. We've got one of our valued clients, Shaheen, in the studio today with us. And we're actually taking a journey back to where his life first started in Australia 20 years ago, right?

So moving to Sydney back then, a very different time to today. Hear about some of his challenges, some of his journeys, where it went through from career, family, and then what really sparked his journey into building wealth and then being able to grow that wealth. Shaheen and the journey has worked with us multiple times. He's got three investment properties that we've supported him with across three different cities in two different states. It's been such a phenomenal story to hear, which we'll unpack in more detail.

Well over half a million dollars of equity has been generated, getting closer and closer to that million dollars of equity generated based on how the three assets have been performing. And that too in just a short number of years. So it's special to see not only these results, but hear from Shaheen today on the journey that he's been through from whether it be personal, work, mindset, to how he was able to get this portfolio off the ground and really start building some wealth for him and his family. So Shaheen, welcome to the show, my friend. Welcome to the Property Nerds.

Thank you very much having me here. It's great to see you again. It's been a long time. It's an absolute pleasure to be part of this journey. Mate, appreciate it so much.

The last time we caught up, I remember vividly, my wife and I, yourself, and then our client and another client of ours, Mahdi, and his wife as well, all at their place, having a lovely Persian barbecue together. Man, I did not know the many different ways that the meat could be flavored until that day. Obviously, we have our Indian food, we have our spices and curries, but the thing I loved about it is we didn't have to have all the messy curries. We could have just the meat cooked in so many different ways. I loved it.

Do you enjoy it still or has it become normal for you? No, never normal. Never normal, love it. It's always good. And of course, somehow we always found a way to have dessert at the end.

Just when you think you're full, there's another stomach opens up. Yes, that's right. That's part of Persian culture. That's it, that's it. Well, my friend, I want to take you back to 2006 because I always think of like with property, it's a tool.

Property is the outcome, but property isn't necessarily what someone prides themselves to say, I have it. It's about the outcome of what property can do for you and then also the journey. It's not just everyone just wakes up suddenly and goes, oh, here you go, I'll just buy some places. It's much easier said than done. So I always like to reflect on people's journey in life, not just the assets they purchased.

So if I take you back to 20 years ago, you and your partner moved here to Australia. No kids at the time, right? That's right. And you were telling me just before, Sydney has been where you've called home for your life and even today in terms of when you moved to Australia. But I want you to talk to me about what life was like just moving here, what your aspirations or dreams were as someone 20 years ago just moving versus what they are today after you've achieved some of the things and just take me through that experience of finding your first job, getting you settled into Sydney, what made the move?

Let me know about Shaheen from 20 years ago. So basically when I decided to come to Australia, it was all to come learn English and travel because traveling is my main goal in life. And I wanted to know their culture. So that's when I made the decision to come here for a short period of time. So I took an English course and I came here and I realized it might not be enough.

So I enrolled to another course after English course. And for the first year and a half to almost two years, I was just enjoying the courses and traveling all over Australia. And my goal was not to stay here. I wanted to go back because I had business back home and I was running it remotely from here. But after a couple of years, I fell in love and I felt like this was a safe place for me to choose as home.

So that was the spark. And then it was the process of getting permanent residency. And I ended up getting that. And then I met my partner here and we got married. So there's been a couple of moves back and forward to America and back here to Australia.

At the beginning, I had no intention of investing in property here, but I always had it in mind. Like if I stay somewhere, I should start that path. Now, when you think about the starting of the journey, you were telling me offline before the first ever job was Rebel Sport, right? That is a very, very cool beginning. That's right.

Now, when you were working there, was it a, hey, I want to get my foot into the door. I want to learn English. I want to grow my career here. Or was there something that you were doing similar to that overseas and you wanted to emulate that kind of knowledge, skills into this market? What was the thinking like when you first kicked off?

No, so basically all my life, I've been a salesperson. And to whatever level you could imagine. And when I joined Rebel Sport, first of all, it was because I wanted to be in an Australian atmosphere. And I was the only foreigner in the company back then. And it was sales.

So sales for me was easy. And I was learning English, getting in touch with different cultures, different people and Australian colleagues and getting to know Australian culture. And so when you're at that time, getting that first foot in the door job in Rebel and then getting the journey started versus wind the clock forward, owning assets, investing in property. For some people, they look at the first job and they see it as a stepping stone and a pathway. But for other people, they look at the first job and they look at this investment goal and go, no, no, this is just two worlds apart.

How do I get there? That's not possible. My income's here, market's here, my goal's here, this is here. Like they don't even think about it. For them, it could be like literally, where are we going this weekend?

What's the plans for lunch and dinner? And then just repeat. Obviously, sparking interest into real estate, sparking interest into that growth in your career. Could you talk to me about your mindset back when someone else may have thought of the job in that way, but you thought of your whole life ahead of you and your jobs differently. Talk about that mindset and what was going through your mind that connected the dots to one day getting into property.

Right. So basically, because I've had experience with sale and managing teams, one thing I learned was like, I cannot lift all the weights myself because I definitely understand some part of a task, which I may lag into some part of it that I don't understand well and I may make mistakes. And that will actually affect the outcome. So before we met and I was for sure, I knew I wanted to get into property 100%. And I think it was a six months process for me just to start studying what should I do.

Then I got into buyers agents and I talked to a few of them before I met you. And I was gathering information and getting in touch with every single of them and being in conferences, being in like those listening to podcasts and gathering information because I wanted to start and I wanted to start it right. That's a key part there for you, right? Yes. So I always have a bunch of boxes that needs to be ticked.

And so with you, you were the last one, not that with my decision, you were the last one, but I was like just going one by one. And when I talked to you, you became the last. So it didn't go further because you ticked all my boxes. And the majority of the things that I needed, you actually answered all my questions and everything made sense to me because I wasn't blindly getting into it. I had an idea, but the information that you provided to me and the accuracy of your knowledge, everything helped me to just make an easy decision.

Now I'll come back to that decision, but I want to jump into some of these assets because they've been game changers, right? But also the psychology of the assets because I think about this, like this is common to us because me and you've caught up many times. We're sitting talking about it. But it's someone in Sydney going, all right, let's buy a house in Toowoomba. Then it's someone in Sydney going, I won't buy in my backyard, look at it, feel it, don't look to an affordable unit in Sydney.

It's someone in Sydney who's also seen a property that has gone up so much thinking I want to just get into there, but instead it's like, no, no, no, what's the numbers show? So all of these things are there. Now, when we bought that property, Toowoomba was a really interesting purchase. And the thing that shocks many people And then she was actually coming to me as well. Hey, I think we could do this, we could do that.

So it was hard to get to the same point, but we did it at the end. And so we got convinced to do this and we are sticking to our plan, which is very, very important. I can recognize that importance to come to reality because when we look at the purchases to follow, a big mistake people make in their portfolio is they got one and they do this. I'm just going to see how it goes. Yes.

You didn't. You straight away said, I'm now wanting to go for the next. That's right. And we had some results from the first, but it wasn't like it was four years in of the growth we've seen today. You were like, you just knew the fundamentals, you knew what we're trying to do, and you knew straight away, if I sit back and don't do this again, it's going to hurt me in opportunity costs or something.

That's right. And so straight away, we go from Toowoomba to Townsville, Townsville to Mildura. That's three cities, two different states. That's right. And all of these markets are in a high growth cycle.

Like I'm talking double digit per annum growth. So obviously we go for different assets. You follow a plan. That's a big X factor for anyone listening in. That is one of the biggest moves someone can make to avoid opportunity cost is follow a plan.

Don't just wait until every star is aligned. The astrologist said you should do it. The birthday is not going to happen, right? So now you make these purchases. I want to talk about the environment happening behind the scenes.

Number one, interest rates are going up. Inflation is increasing. News headlines are saying all of these things. And then when you look at national house price growth, it's not moving as fast as the assets you've bought are. Doing the action, having the plan is one thing, but how do you explain to others who may be seeing all this news to stick to it and have the mindset to stick to it when there's so much forcing you, pushing you to not stick to it?

Because news is just one thing. Mates, friends, families, workplace, other people. How do you get that noise out? Obviously, there are always things that can affect your mind, affect your decisions. For me, very few things that I looked into, like the history of the property in Australia in general.

So to me, it was like no matter what I purchase, if I do my due diligence and make sure that the property, for example, is not in danger of flood, for example, or fire or this, that, what can go wrong? In long term, I'm gaining. So that put aside my fear. I had absolutely no fear. That was one part.

And then because I was looking at this to increase my assets and look at it as pure investment. So I put my emotions aside completely. No matter what it is, if it makes sense, I'm buying. And balance was really important to me as well. The price of the property, the rental rates, and obviously the mortgage is important too.

So every single one that we have purchased made a good sense to me. Because I looked at the area, the price was good, the block was good, and all those boxes were ticked. No danger, good areas, and every single one that we have purchased was at the beginning of the cycle of the growth. Yes, that's important too. Which to me was no brainer.

Close your eyes and buy it. It's funny that some of your customers may see this and laugh. I still haven't seen them. You haven't seen them in person, right? Just on paper.

No, I've never been in Townsville, not Toowoomba, not Mildura. You said at the start you love travel. I just gave you a reason to travel now. We put something there, you're going to have it, you're going to get some selfies from you, mate, in front of these houses. Yeah, that's very true.

So I haven't seen them. There you go. It was just purely business to me. It was purely just the right investment, and it did tick that box. Absolutely.

There we are. Now, during those times, there's the investor mindset, there's the action taking, there's the team around you, there's the data, the checklist, the research. But I want to talk about home a little bit. And when I say about home, there is navigating finances, there's navigating cash flow, there's navigating these things. I know at the moment you're in the sales industry of the flooring space and this area here, and you're also now growing your career further and further in those areas.

But I want to talk about there's the work life, family life, cash flow, budgeting, navigating through one day having no debt to suddenly having three properties. What tips do you have for others and maybe systems, things that you can share that this is a Shaheen thing at home he focuses on to bring balance to those things or to feel more comfortable to sleep at night when you have interest rates rising, debts, repayments, mortgages, multiple mortgages? Because your property portfolio grows, but not all people's incomes, finances, money in the bank, everything grows at the same rate. And so there's management of these things and it requires systems, requires discipline. Talk to me about how you navigate the personal navigation of finance and everything when you are building a portfolio.

Yes. So basically one thing that I have learned is not to go with maximum capacity, especially at the beginning. I believe everyone could save a little bit of money when they start like a family life or anyone individually. And I don't believe in like you cannot buy a property because you don't have money. Obviously, if you aim for it and whenever, it doesn't matter.

There's always a start point. You can start saving a little bit or you can get help from family members. Just the first one. And if you do it right, that first one will start gaining equity, producing equity if you do it right, if everything is balanced well with the first property. And that's the start.

And the rest becomes history. In regards to managing like family, I'm not a hard worker because I believe we are all in this world to enjoy life. And everything gathers around that. I have worked hard one period of my life, really hard, like maybe 15, 16 hours a day. And that was when I was very young.

And then I realized, oops, I'm missing life. I'm missing my family. I'm missing friends. I'm missing partying. I'm very young.

All I did was like sport and work, sport, work, sport, work. And it's not worth it. So having multiple mortgages, because we have purchased good properties with a great balance, most of it is actually paid by the tenants. And very little is not covered, which is if I tell you, you're going to laugh. I pretty much put aside like I told my wife, I said, if we have like 20 grand on the side, worst case scenario, if everything goes wrong with these properties, it will cover it with all, you know, sometimes things can break at the property.

It's never reached to 10,000 since three and a half years ago. Even with the interest rate increases, no. And see, that's the power of firstly, the market selection, the balance you said. I noticed that as well. Like we didn't select anything crazy yields just for the sake of yield, but we were missing the growth fundamental.

That's right. You know, it wasn't any like crazy expensive property, such old condition couldn't be rented and couldn't have any rental yield that was decent. No, no, we found a decent healthy yield. It wasn't just everything in one city because it was going well. You believe that, hey, we need diversity and we went to different cities.

So I can see the strategy side and how that reduces the pressure personally. And it definitely makes sense in terms of how when you hold those properties for that long, it starts to come back and solve it personally. And I think that's a big learning lesson for everyone here is that you'll do the cash flow numbers on property one in today's interest rates. It might not look pretty, but as the years go on, growth cycles kick in, rents rise, diversity kicks in, money in negative gearing or tax returns kick in and everything helps little bits and pieces. And then you get there.

Very true. Also, I wanted to talk to you. So, you know, you look back at the three purchases. If you think about the InvestorKit team and the impact the team's had, what do you think the biggest difference has been for this journey for you that not only gave you the confidence to keep going from the team, but more like moving forward will go, hey, I want to keep working with the team, not just the three times, but four, five, six times in the future to get the right assets. What do you think it is that keeps it going for you, like the confidence part?

Yes. First of all, you guys make my life easy because I can understand that how much effort and research and, you know, data, this, that, it's a lot. And for me, if I want to get to the same level as you guys, I've got to spend years to buy one property. No, it's not worth it. So what you guys do is actually amazing.

And as I said, I'm one of those tough, hard customers. But when I get my confidence and when I understand, okay, this is the right thing to do, then I'm the easiest. Like I give you an example. The first house when you personally called and said, oh, this is a great case, Shaheen. And I said, okay.

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